Cloud Operations Manager℠

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Cloud Operations Manager℠

5 Days, 3 Professional Certifications

This course targets Managers, Executives, Directors, Strategic Planners and/or Professionals who are engaged with operational aspects of live and running data centers.

5 Days Classroom Session
3 Professional Certifications Available
Virtual Sessions Available
Private Organization Training Available
This is a popular course

Upcoming CLOM℠ Events

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Course Description

This course targets Managers, Executives, Directors, Strategic Planners and/or Professionals who are engaged with operational aspects of live and running Cloud platforms. From the disaster recovery planning to health and safety criteria to capacity planning, enhancement and upgrade management, risk mitigation and migration principals to growth modeling and schemes, HR roles and responsibilities, vendor and contract management of OLAs and SLAs are all covered and effectively outlined in the program. The CLOM℠ generates distinguished modern-day Cloud operational managers, architects, service providers and mentors and enables them to have leading roles in high-availability, high-sustainability, and cost-effective Operations.

Who should take this course?

  • Managers
  • Executives
  • Directors
  • Strategic Planners
  • Professionals

what you study

The CLOM℠ course focuses on best practices to be applied, and mechanisms and methodologies to enhance the long-run objectives as well as the daily operations of Cloud Infrastructures.

Learning Outcomes

This course teaches how to streamline processes, increase efficiency and productivity whilst maintaining high availability. The core concepts are based on demonstrated principles, which are optimized from lessons learned from cloud front-runners.


  • None.

Course Features

  • Course Code CLOM
  • Sessions 5
  • Duraion 5 Days
  • Track Cloud Management
  • Language English
  • Public Yes
  • Virtual Availability Yes
  • Private Availability Yes
  • Certificate Yes
  • Assessment Yes

    Day 1

    Cloud Overview

    • Cloud History
    • Cloud Definitions
    • The Cloud Beast
    • Cloud Downtime & Outages
    • Present Cloud Standards
    • Future of Cloud Standards

    The Infinity Paradigm®

    • Application Ecosystem (AE)℠
    • Core & Pyramid Models
    • The Organization
    • The 7 Abstraction Layers
      • Application Layer
      • Platform Layer
      • Compute Layer
      • ITI Layer
      • SFI Layer
      • Site Layer
      • Topology Layer
    • Application Delivery Model (ADM)
    • Application Delivery Infrastructure (ADI)
    • Data Center Node (DCN)
    • Logical Infrastructure
    • Physical Infrastructure

    Grading Systems

    • Data Center Tiers & Classes
    • Data Center Grade Levels
    • Efficacy Score Rating

    Cloud Grading Systems

    • Data Center Tiers & Classes
    • Cloud Grade Levels
    • AER®, OER®, EER®, RER®, IER®, CER®, SER®
    • Efficacy Score Rating (ESR)®

    Cloud Classifications

    • Cloud Grades
    • Cloud Types
    • Cloud Disciplines

    Cloud Stakeholders

    • Cloud providers
    • Cloud end-users
    • Cloud specialists
    • Cloud operators
    • Cloud investors

    Cloud Syndrome

    • Cloud Strengths
    • Cloud Weaknesses
    • Cloud Hot-points

    Cloud Development Cycle

    • Cloud Efficacies
    • Cloud Development Process
    • Cloud Sustainability

    Cloud Transition

    • Digital Transition
    • Cloud Migration
    • Cloud Consolidation
    • Cloud Diversification
    • Cloud Maturity

    Cloud Delivery Models

    • Public Cloud
    • Private Cloud
    • Hybrid Cloud

    Day 2

    Cloud Availability

    • Cloud Redundancy
    • Cloud High-Availability
    • Cloud Availability Limitations
    • Cloud Availability Possibilities

    Cloud Security

    • Cloud Physical Security
    • Cloud Cyber Security
    • Cloud Application Security
    • Cloud Privacy
    • Cloud Ecosystem Security

    Cloud Capacity

    • Cloud Throughput Capacity
    • Cloud Scaling and Expansion Capacity
    • Cloud Change Capacity
    • Cloud Operational Capacity

    Cloud Efficiency

    • Cloud Design Efficiency
    • Cloud Energy Efficiency
    • Cloud Resource Efficiency
    • Cloud Policy Efficiency
    • Cloud Management Efficiency

    Cloud Resilience

    • Cloud Resilience Principles
    • Cloud Failover
    • Cloud Load Balancing
    • Cloud RTO
    • Cloud Recovery

    Cloud Operations

    • Cloud Operational Conduciveness
    • Cloud Operational Resources
    • Cloud OpEx
    • Cloud Operational Tools
    • Cloud Maintenance & Management

    Cloud Innovations

    • Cloud Trends
    • Innovative Methods
    • Innovative Technologies


    Day 1

    Introduction to Cloud Operations

    • Operations Overview
    • Cloud Operational Components
    • Cloud Key Players
    • Cloud Operational Tools and Techniques
    • Cloud Standards
    • How and Where to Get Help

    Cloud Operations Process

    • The Cloud OPS
    • Phased Cloud Process
    • Adaptive Need Management
    • Understanding The Application
    • Delivering Application Output

    Cloud Compliance

    • Cloud Classes and Grades
    • Cloud Assessment
    • Cloud Audit
    • Cloud Certification
    • Cloud Certification Types
    • Cloud Standards, Frameworks and BPs
    • The Infinity Paradigm® (Review)

    Cloud Grading Systems

    • Cloud Grade Levels
    • AER®, OER®, EER®, RER®, IER®, CER®, SER®
    • Efficacy Score Rating (ESR)®

    Quality Systems

    • Quality Assurance
    • Quality Control
    • Quality Improvement

    Business Continuity

    • Cloud Risk Factors
    • Business Continuity Management
    • Business Continuity Planning
    • RPO
    • RTO
    • Disaster Recovery Planning for Cloud

    Day 2

    Cloud Organizational Structure

    • Cloud Stakeholders
    • Open Process Framework
    • Cloud Operations Management Team
      • Cloud Business Manager
      • Cloud Topology Manager
      • Cloud Operations Manager
      • Cloud Security Manager
      • Cloud Design & Architecture Team
      • Cloud Engineering Team
      • Cloud Implementation Team
      • Cloud Response Team
      • Cloud Maintenance Team
      • Cloud R&D Team

    Cloud Operations for Availability

    • Cloud Availability Sustainability
    • Managing Cloud Availability
    • Operational Resource Availability
    • Cloud Vendor Availability
    • SLA/OLA Management
    • RPO Planning and Management

    Cloud Security

    • Cloud Security Management
    • Cloud Security Vulnerability Assessment
    • Cloud Security Compliance
    • Cloud Security Documentation
    • Cloud Ecosystem Security Day-to-Day Operation

    Cloud Capacity

    • Cloud Capacity Planning
    • Optimum Cloud Capacity Utilization
    • Cloud Operational Scalability
    • Cloud Capacity Management

    Cloud Efficiency

    • Cloud Efficiency Management
    • Cloud Efficiency Improvement
    • Cloud Efficiency Assessment
    • Cloud Energy Efficiency Policies
    • Efficient Resource Management
    • OpEx Optimization and Cost Reduction
    • Enhanced Operational Productivity

    Day 3

    Cloud Resilience

    • Cloud Resilience Assessment
    • Cloud Failover Management
    • Business Continuity Planning
    • Delivering RTO
    • Incident Detection
    • Disaster Response Management
    • Disaster Recovery Management

    Cloud Operations

    • Cloud Operational Conduciveness
    • Minimizing Cloud Operational Resources
    • Cloud OpEx Reduction Dos and Don’ts
    • Measuring Cloud Operational Effectiveness
    • Cloud Ecosystem Human Resource Management
    • Streamline Cloud Maintenance & Management
    • Vendor Management
    • Documentation Management and Control
    • Processes and Procedures Management

    Cloud Innovations

      Operating Innovative Cloud
    • Foster Innovation within Cloud Ecosystem
    • Innovating Cloud Policies
    • Technology Innovation and Knowledge Sharing
    • Process and Method Innovation
    • Innovation for Corporate Gain
    • Innovation for Industry Evolution


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