Data Center Authority®

dca

Data Center Authority®

11 Days, 9 Professional Certifications

This course is aimed for professionals with authoritative potentials, know-how and opportunity to become subject matter authorities in their specific data center arena.

11 Days Classroom Session
9 Professional Certifications Available
Private Organization Training Available

Course Description

This course is aimed for Data Center Managers who are not only in charge of data center operations, but the entire data center management cycle. It covers the management concepts, challenges, capacities, plans and strategies as well as technology aspects and deciding factors in determining and implementing best management principles. The DCM® certification strengthens the operational awareness of future technologies, leading to effective management of data centers by enhancing and preparing professionals for process advancements.

Who should take this course?

  • Managers
  • Executives
  • Directors
  • Strategic Planners
  • Professionals

what you study

The DCM® course focuses on best practices to be applied, and mechanisms and methodologies to enhance the long-run objectives as well as the daily operations of Data Centers.

Learning Outcomes

This course teaches how to streamline processes, increase efficiency and productivity whilst maintaining high availability. The core concepts are based on demonstrated principles, which are optimized from lessons learned from Data Center front-runners.

Prerequisites

  • None.

Course Features

  • Course Code DCA
  • Sessions 11
  • Duraion 11 Days
  • Track Management
  • Language English
  • Public Yes
  • Virtual Availability Yes
  • Private Availability Yes
  • Certificate Yes
  • Assessment Yes

    Day 1

    Data Center Overview

    • Data Center History
    • Data Center Definitions
    • The Data Center Beast
    • Data Center Downtime & Outage
    • Present Data Center Standards
    • Future of Data Center Standards

    The Infinity Paradigm®

    • Application Ecosystem (AE)℠
    • Core & Pyramid Models
    • The Organization
    • The 7 Abstraction Layers
      • Application Layer
      • Platform Layer
      • Compute Layer
      • ITI Layer
      • SFI Layer
      • Site Layer
      • Topology Layer
    • Application Delivery Model (ADM)
    • Application Delivery Infrastructure (ADI)
    • Data Center Node (DCN)
    • Logical Infrastructure
    • Physical Infrastructure

    Grading Systems

    • Data Center Tiers & Classes
    • Data Center Grade Levels
    • AER, OER, EER, RER, SER
    • Efficacy Score Rating

    Data Center Development

    • Data Center Tiers & Classes
    • Data Center Development Process
    • Data Center Phases

    Site, Civil & Architecture

    • Data Center Site Selection & Criteria
    • Data Center Site Proximity, Hazard & Risks
    • Data Center Topology
    • Data Center Structure
    • Data Center Construction
    • Data Center Interior Fit-out
    • Data Center Space Relationships
    • Data Center CR, ER, MDA, HDA and ZDA
    • Data Center Raised Floor System
    • Data Center Grounding & Bounding
    • Data Center Earthing

    Power Systems

    • Data Center Site Selection & Criteria
    • Logical Electrical Flow
    • DC, AC, W, AV Rates and Concepts
    • Utility Service
    • High Voltage Systems
    • Switchgear
    • Transformers
    • Low Voltage Systems
    • Uninterruptible Power Supply (UPS) Systems
    • UPS Configurations
    • Battery and Battery Types
    • Generators
    • Fuel Tanks
    • Power Distribution
    • ATS, STS
    • Power Cabling
    • Busbar Trunking System (BTS)
    • EPO
    • Grounding
    • Lightning Protection System
    • Alternative Power Sources
    • EF, MF, EMF, EMI
    • EMF & EMP Shielding

    Day 2

    Data Center Cooling

    • Environmental Air
    • Cooling Capacity
    • Precision Cooling
    • Direct Expansion (DX) Systems
    • Non-DX Systems
    • Cooling Methodologies
    • Cold-Aisle / Hot- Aisle
    • CRAC/CRAH
    • Cooling Topologies:
      • Open CRAC Systems
      • Aisle Containment (Cold & Hot)
      • In-Row Cooling
      • In-Rack Cooling
    • Cooling Towers
    • Chillers
    • Data Center Water Supply

    Fire Protection

    • Fire Types and Classes
    • Smoke and Heat Detection
    • Aspiratory Detection and Sensing
    • Sprinkler Systems
    • Gas Suppression Systems & Agents (FM200, Novec, etc.)
    • Fire Prevention Technology
    • Data Center Safety

    Data Center Security

    • Physical Infrastructure Security
    • CCTV
    • Access Control
    • Mantraps
    • Barbwires
    • Security Protocols & Procedures
    • IT Infrastructure Security

    Data Center Structured Cabling

    • Cabling Layout
    • Patching & Termination
    • Labeling
    • Intelligence

    IT Infrastructure

    • System
    • Storage
    • Networks
    • Virtualization & Cloud
    • External Telecom Connectivity
    • High Availability Designs

    Data Center Efficiency

    • Cost of Energy
    • Power Usage
    • Power Usage Effectiveness (PUE)
    • Data Center Infrastructure Efficiency (DCIE)
    • Applications and Hosting Models
    • Applications
    • Application Delivery Architecture
    • App Tiers
    • Colo vs Managed Hosting
    • ASP Hosting
    • Public & Private Clouds

    Monitoring and Management

    • MMS, EMS, EPMS, BMS
    • Temperature Monitoring
    • Leak Detection
    • Integration

    Network Operation Center (NOC)

    • Systems
    • Procedures
    • Control

    Data Center Trends

    • Latest Data Center Technology Trends
    • Latest Data Center Industry Trends

    Examination

    Day 1

    Compliance

    • Data Center Assessment
    • Data Center Audit
    • Data Center Certification
    • Data Center Certification Types
    • Data Center Standards, Frameworks, BPs

    Quality Systems

    • Quality Assurance
    • Quality Control
    • Quality Improvement

    Business Continuity

    • Data Center Risk Factors
    • Business Continuity Management
    • Business Continuity Planning
    • RPO
    • RTO
    • Disaster Recovery Planning

    Data Center Organizational Structure

    • Data Center Stakeholders
    • Open Process Framework
    • Data Center Operations Management Team
      • Data Center Business Manager
      • Data Center Topology Manager
      • Data Center Operations Manager
      • Data Center Node Operations Manager
      • Data Center Node Manager
      • Data Center SFI Manager
      • Data Center ITI Manager
      • Data Center Floor Manager
      • Data Center Site Manager
      • Data Center NOC Manager
      • Data Center S&S Manager
    • Relationships, Duties and Limitations

    Human Resources

    • Principals of Data Center HR
    • People as Assets
    • People as People
    • Job Description
    • Recruitment
    • Benefits & Compensation
    • Orientation & Training
    • Performance & Evaluation
    • Retention Plan
    • Dismissal
    • Job Rotation
    • Skills Redundancy Plan
    • Data Center HR Challenges

    Day 2

    Data Center Management

    • Cost Management
    • Asset Management
    • Equipment Lifecycle Management
    • Buy or Lease Evaluations
    • Warranties
    • Vendor Management
    • RAS, RFP, RFI, RFT, RFQ, IFB
    • Crises Management

    Data Center Service Availability

    • SLAs
    • OLAs
    • SLRs
    • OLRs

    Data Center Efficiency

    • Green Initiatives
    • KPI’s
    • OPEX Monitoring
    • DCIE, SEER, EER, COP, SPF
    • EUE and PUE v2
    • PUE Loopholes
    • Advanced PUE Concepts
    • Enhanced Cooling Efficiency
    • Increased Power Efficiency
    • Applied Virtualization
    • Utility Computing

    Data Center Day-to-Day Operation

    • Data Center Policies & Procedures
    • Data Center SOPs
    • Data Center Checklists
    • Data Center WOs
    • Data Center SOWs
    • Data Center PTWs
    • Data Center Floor Management
    • Data Center Inventory Management
    • Commissioning & Decommissioning
    • Labeling Matrix & Methods
    • Business Office Management
    • Documentation Management
    • Data Center Micro Cleaning
    • Data Center Pest Control
    • Facilities Management
    • Computational Fluid Dynamics
    • Real-Time Monitoring
    • Thermal Imaging
    • Cooling System Maintenance Regime
    • Fire Protection Systems Management
    • Electrical Systems Maintenance Regime
    • Generator Testing
    • UPS Management & Testing
    • ITI Operations Management
    • ITSM, ITIL v.3
    • Loading Dock
    • Shipping & Receiving Area
    • Staging Area
    • VTS and Burn-In

    Day 3

    Data Center Capacity Management

    • Capacity Management Concepts
    • Cost-Value-Efficiency Analysis
    • ABC
    • Capacity Management Activities
    • Capacity Management Process
    • ETL
    • Facility Capacities & Load
    • Structural Capacities & Load
    • Telecom Capacities & Load
    • IT Capacities & Load
    • Capacity Benchmarking
    • Capacity Trending
    • Capacity Modeling
    • Capacity Analytics
    • Capacity Planning Tools

    Data Center Monitoring & Management

    • M&M Goals
    • Monitoring & Management Systems
    • Environment Monitoring System (EMS)
    • Electrical Power Management System (EPMS)
    • Building Management System (BMS)
    • Network Management System (NMS)
    • Data Center Infrastructure Management (DCIM)
    • Business Service Management (BSM)
    • M&M Reporting & Analytics
    • Support & Help Desk

    Data Center Safety & Security Management

    • Safety Priorities & Plans
    • Emergency Types & Plans
    • Security Controls & Management
    • Visitor Types and Access
    • Penetration Testing and Techniques

    Data Center Maintenance & Repair

    • Data Center Maintenance Regimes
    • Data Center Maintenance Grades
    • Maintenance Scope, Budget, Skillsets, and Impact
    • Maintenance Contracts
    • MTBF and TTR

    Data Center Operations Soundness Quiz

    Examination

    Day 1

    Data Center Building Technologies

    • Technology Description, Comparisons and Options for:
      • Construction (pre-fab, modular, on-site, etc.)
      • Building frames
      • Ceilings
      • Floors (Solid, Perforated, Hybrid)
      • Walls
      • Doors
      • Service Elevators/Lifts
      • Loading Docks
      • Trays
      • Earthing
      • Racks / Cabinets

    Data Center Power Technologies

    • Technology Descriptions, Comparisons and Options for:
      • UPS
      • Generator
      • Switchgear
      • Transfer Switches
      • Power Distribution
      • PUDs
      • Power quality management and control
      • Energy efficiency
      • Electrical wiring
      • Busbars
      • Lighting
      • EPO
      • EMF/EMP Mitigation

    Day 2

    Data Center Cooling Technologies

    • Technology Descriptions, Comparisons and Options for:
      • DX Cooling
      • Chiller-based cooling
      • Natural Cool Sourcing
      • Free Cooling
      • Hybrid
      • CRAC/CRAH
      • Liquid submerged cooling
      • Containment solutions
      • In-Row
      • In-Rack
      • Cooling efficiency

    Data Center IT Technologies

    • Technology Descriptions, Comparisons and Options for:
      • Network infrastructure
      • Servers
      • Storage
      • Virtualization
      • Cloud
      • Backup and DR
      • Software Architecture

    Day 3

    Data Center Structured Cabling Technologies

    • Technology Descriptions, Comparisons and Options for:
      • Cables
      • Patch panels
      • Cable distribution
      • Cabling Intelligence

    Data Center Safety Technologies

    • Technology Descriptions, Comparisons and Options for:
      • Fire protection
      • Seismic protection
      • Flood protection
      • Ingress Protection

    Data Center Security Technologies

    • Technology Descriptions, Comparisons and Options for:
      • Physical security
      • Gates, Barriers, Fences
      • Checkpoints
      • Authentication
      • Surveillance
      • Network security
      • Firewalls
      • IDS
      • IPS
      • Security Testing

    Data Center M&M Technologies

    • Technology Descriptions, Comparisons and Options for:
      • EMS
      • BMS
      • DCIM
      • NOC
      • SOC

    Testing and Analysis Tools

    Data Center Authority (DCA) Roadmap

    • DCA Achievement, Steps & Briefing
    • DCA Q&A

    Examination

    IDCA Courses

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