Data Center Operations Manager

13 June 2024 to 17 June 2024

Orlando, FL

3 Certificates Available

Days

Hours

Minutes

Seconds

World’s #1
Data Center Education & Certification Seminars

TechXact, the global leader in Data Center Audit and Certification, and the largest provider of Professional Data Center Training Seminars, is hosting the next IDCA Training and Certification Seminars for the Management Route on 13 June 2024 in Orlando, FL.

Data Center Operations Manager®

5 Days. 3 Professional Certifications.

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This course targets Professionals who are engaged with operational aspects of live and running data centers. From the disaster recovery planning to health and safety criteria to capacity planning, enhancement and upgrade management, risk mitigation and migration principals to growth modeling and schemes, HR roles and responsibilities, vendor and contract management of OLAs and SLAs are all covered and effectively outlined in the program. The DCOM® generates distinguished data center operational managers, architects, service providers and mentors and enables them to have leading roles in high-availability Data Center Operations.

JOIN THE DATA CENTER ELITE

IDCA is Global Reach. Local Delivery.

IDCA Training Seminars are the most unique and comprehensive data center training programs worldwide, focusing on the fundamentals as well as essentials in order to Evaluate, Design, Build, and Manage Advanced Data Centers at the optimum efficiency and cost effectiveness.

SCHEDULE

Great Networking opportunity with the industry's Elite. All courses include daily lectures, coffee breaks, beverages, lunch buffets, examination and certification.

13 JunDay 1
14 JunDay 2
15 JunDay 3
16 JunDay 4
17 JunDay 5

Breakfast

9:00 - 10:30

Data Center Overview

Data Center History
Data Center Definitions
The Data Center Beast
Data Center Downtime & Outage
Present Data Center Standards
Future of Data Center Standards

Coffee Break

11:00 - 12:30

The Infinity Paradigm®

Application Ecosystem (AE)℠
Core & Pyramid Models
The Organization
The 7 Abstraction Layers
- Application Layer
- Platform Layer
- Compute Layer
- ITI Layer
- SFI Layer
- Site Layer
- Topology Layer
Application Delivery Model (ADM)
Application Delivery Infrastructure (ADI)
Data Center Node (DCN)
Logical Infrastructure
Physical Infrastructure

Grading Systems

Data Center Tiers & Classes
Data Center Grade Levels
AER, OER, EER, RER, SER
Efficacy Score Rating

Lunch

13:30 - 15:00

Data Center Development

Data Center Tiers & Classes
Data Center Development Process
Data Center Phases

Site, Civil & Architecture

Data Center Site Selection & Criteria
Data Center Site Proximity, Hazard & Risks
Data Center Topology
Data Center Structure
Data Center Construction
Data Center Interior Fit-out
Data Center Space Relationships
Data Center CR, ER, MDA, HDA and ZDA
Data Center Raised Floor System
Data Center Grounding & Bounding
Data Center Earthing

Coffee Break

15:30 - 17:00

Power Systems

Data Center Site Selection & Criteria
Logical Electrical Flow
DC, AC, W, AV Rates and Concepts
Utility Service
High Voltage Systems
Switchgear
Transformers
Low Voltage Systems
Uninterruptible Power Supply (UPS) Systems
UPS Configurations
Battery and Battery Types
Generators
Fuel Tanks
Power Distribution
ATS, STS
Power Cabling
Busbar Trunking System (BTS)
EPO
Grounding
Lightning Protection System
Alternative Power Sources
EF, MF, EMF, EMI
EMF & EMP Shielding

Breakfast

9:00 - 10:30

Data Center Cooling

Environmental Air
Cooling Capacity
Precision Cooling
Direct Expansion (DX) Systems
Non-DX Systems
Cooling Methodologies
Cold-Aisle / Hot- Aisle
CRAC/CRAH
Cooling Topologies:
- Open CRAC Systems
- Aisle Containment (Cold & Hot)
- In-Row Cooling
- In-Rack Cooling
Cooling Towers
Chillers
Data Center Water Supply

Fire Protection

Fire Types and Classes
Smoke and Heat Detection
Aspiratory Detection and Sensing
Sprinkler Systems
Gas Suppression Systems & Agents (FM200, Novec, etc.)
Fire Prevention Technology
Data Center Safety

Data Center Security

Physical Infrastructure Security
CCTV
Access Control
Mantraps
Barbwires
Security Protocols & Procedures
IT Infrastructure Security

Data Center Structured Cabling

Cabling Layout
Patching & Termination
Labeling
Intelligence

IT Infrastructure

System
Storage
Networks
Virtualization & Cloud
External Telecom Connectivity
High Availability Designs

Coffee Break

11:00 - 12:30

IT Infrastructure

System
Storage
Networks
Virtualization & Cloud
External Telecom Connectivity
High Availability Designs

Data Center Efficiency

Cost of Energy
Power Usage
Power Usage Effectiveness (PUE)
Data Center Infrastructure Efficiency (DCIE)
Applications and Hosting Models
Applications
Application Delivery Architecture
App Tiers
Colo vs Managed Hosting
ASP Hosting
Public & Private Clouds

Monitoring and Management

MMS, EMS, EPMS, BMS
Temperature Monitoring
Leak Detection
Integration

Network Operation Center (NOC)

Systems
Procedures
Control

Data Center Trends

Latest Data Center Technology Trends
Latest Data Center Industry Trends

Lunch

13:30 - 17:00

Examination Preparation

DCIS Examination

Breakfast

9:00 - 10:30

Compliance

Data Center Assessment
Data Center Audit
Data Center Certification
Data Center Certification Types
Data Center Standards, Frameworks, BPs

Quality Systems

Quality Assurance
Quality Control
Quality Improvement

Coffee Break

11:00 - 12:30

Business Continuity

Data Center Risk Factors
Business Continuity Management
Business Continuity Planning
RPO
RTO
Disaster Recovery Planning

Lunch

13:30 - 15:00

Data Center Organizational Structure

Data Center Stakeholders
Open Process Framework
Data Center Operations Management Team
- Data Center Business Manager
- Data Center Topology Manager
- Data Center Operations Manager
- Data Center Node Operations Manager
- Data Center Node Manager
- Data Center SFI Manager
- Data Center ITI Manager
- Data Center Floor Manager
- Data Center Site Manager
- Data Center NOC Manager
- Data Center S&S Manager
Relationships, Duties and Limitations

Coffee Break

15:30 - 17:00

Human Resources

Principals of Data Center HR
People as Assets
People as People
Job Description
Recruitment
Benefits & Compensation
Orientation & Training
Performance & Evaluation
Retention Plan
Dismissal
Job Rotation
Skills Redundancy Plan
Data Center HR Challenges

Breakfast

9:00 - 10:30

Data Center Management

Cost Management
Asset Management
Equipment Lifecycle Management
Buy or Lease Evaluations
Warranties
Vendor Management
RAS, RFP, RFI, RFT, RFQ, IFB
Crises Management

Coffee Break

11:00 - 12:30

Data Center Service Availability

SLAs
OLAs
SLRs
OLRs

Lunch

13:30 - 15:00

Data Center Efficiency

Green Initiatives
KPI’s
OPEX Monitoring
DCIE, SEER, EER, COP, SPF
EUE and PUE v2
PUE Loopholes
Advanced PUE Concepts
Enhanced Cooling Efficiency
Increased Power Efficiency
Applied Virtualization
Utility Computing

Coffee Break

15:30 - 17:00

Data Center Day-to-Day Operation

Data Center Policies & Procedures
Data Center SOPs
Data Center Checklists
Data Center WOs
Data Center SOWs
Data Center PTWs
Data Center Floor Management
Data Center Inventory Management
Commissioning & Decommissioning
Labeling Matrix & Methods
Business Office Management
Documentation Management
Data Center Micro Cleaning
Data Center Pest Control
Facilities Management
Computational Fluid Dynamics
Real-Time Monitoring
Thermal Imaging
Cooling System Maintenance Regime
Fire Protection Systems Management
Electrical Systems Maintenance Regime
Generator Testing
UPS Management & Testing
ITI Operations Management
ITSM, ITIL v.3
Loading Dock
Shipping & Receiving Area
Staging Area
VTS and Burn-In

Breakfast

9:00 - 10:30

Data Center Capacity Management

Capacity Management Concepts
Cost-Value-Efficiency Analysis
ABC
Capacity Management Activities
Capacity Management Process
ETL
Facility Capacities & Load
Structural Capacities & Load
Telecom Capacities & Load
IT Capacities & Load
Capacity Benchmarking
Capacity Trending
Capacity Modeling
Capacity Analytics
Capacity Planning Tools

Data Center Monitoring & Management

M&M Goals
Monitoring & Management Systems
Environment Monitoring System (EMS)
Electrical Power Management System (EPMS)
Building Management System (BMS)
Network Management System (NMS)
Data Center Infrastructure Management (DCIM)
Business Service Management (BSM)
M&M Reporting & Analytics
Support & Help Desk

Data Center Safety & Security Management

Safety Priorities & Plans
Emergency Types & Plans
Security Controls & Management
Visitor Types and Access
Penetration Testing and Techniques

Coffee Break

11:00 - 12:30

Data Center Maintenance & Repair.

Data Center Maintenance Regimes
Data Center Maintenance Grades
Maintenance Scope, Budget, Skillsets, and Impact
Maintenance Contracts
MTBF and TTR

Data Center Operations Soundness Quiz.

Lunch

13:30 - 17:00

Examination Preparation

DCOS Examination

The foundation of courses are based on bridging the gaps, overcoming the shortfalls and optimization the data center focus on the principal international standards such as ANSI/TIA, ITIL, NFPA, American Society of Heating Refrigerating and Air-Conditioning (ASHRAE), EN, the Chartered Institution of Building Services Engineers (CIBSE), ISO, Building Industry Consulting Service International (BICSI), BS, & many other latest industry standards and best practices, all combined, refreshed, enhanced and comprehensively expanded per IDCA principals & guidelines, coupled with hands-on proficiency of industry managing experts.